I understand first-hand how frustrating tech can be.
Technology can be overwhelming and challenging sometimes.
My aim is to make tech accessible, reliable, and stress-free for everyone. I enjoy taking a personalised, tailored and friendly approach to IT – no jargon or unnecessary complexity.
My focus is on delivering clear, practical solutions that are unique to your needs. Whether it’s a quick repair, or a long-term IT strategy, my goal is to ensure that technology works for you, not against you.
Tech shouldn’t be complicated, I’ve spent years turning frustrations into solutions.
My IT career began as a young, curious child, taking apart PCs to see how they ticked (then trying to put them back together without my parents noticing). That early fascination grew into a lifelong passion, leading me through formal education and into my IT career.
I hold a BSc in IT Business Management and I am certified in CompTIA A+ and Cloud Essentials.
I completed my IT Support Apprenticeship with a Distinction then worked in the Alternative Investment Industry, (FinTech) and managed the IT infrastructure of 750+ businesses worldwide.
Beyond my technical skills, I’m passionate about simplifying technology for the average user and providing a stress-free IT support experience. Whether it’s fixing a frustrating issue or helping you navigate complex systems, I’m here to make tech work for you.
Here are a few highlights from my journey:
CrowdStrike Kernel Driver Incident Recovery: I Led disaster recovery efforts, restoring a head office’s critical IT infrastructure after a system-wide failure. Successfully restoring 300+ user machines, saving the company multiple days of downtime and ensuring uninterrupted operations.
Client Office Setup: I Assisted in the setup and configuration of a nationwide car sales company’s key IT infrastructure at a site in Sheffield. I Ensured seamless operations by staying on-site an extra few days to address issues and guarantee a smooth launch.
Infrastructure Configuration: I Personally set up, configured, and installed 600+ computers (both Mac and Windows) for a nationwide car sales company’s head office in Gillingham, ensuring optimal performance and user readiness.
Let’s turn your tech challenges into solutions – because tech doesn’t have to be complicated.
